Privacy and Cookie Policy

Privacy and Cookie Policy of

Information on the processing of personal data of its users (Personal Data Protection Code art. 13 Legislative Decree 196/2003 – EU Regulation 2016/679)

Data Controller

Registered Office: Via dei Corridori, 50 - 00193 Roma – VAT Number: 13382951005 – ROME TRAVEL SERVICE SRLS
This Information aims to inform the user about the methods of processing personal data concerning them. In line with Legislative Decree 196/2003 (hereinafter “Privacy Code”) and the GDPR (EU) 2016/679 (hereinafter “GDPR”), we intend to guarantee the privacy and security of personal data of each visitor in accordance with what is prescribed in this Information. This Information is to be considered as information pursuant to Art. 13 of the Privacy Code and Arts. 13 and 14 of the GDPR.

Types of data processed

The website offers informational and sometimes interactive content. During website navigation, we may acquire information about the visitor in the following ways:

  • Browsing data: The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data, the transmission of which is implicit in the use of Internet communication protocols. This category of data includes: IP addresses, the type of browser used, the operating system, the domain name, and the addresses of websites from which access was made, information about the pages visited by users within the site, the time of access, the time spent on each page, the internal path analysis, and other parameters related to the user’s operating system and computer environment.
  • Additional categories of data: These are all personal data provided by the visitor through the website, for example, by registering and/or accessing a reserved area and/or a service and/or participating in one of the initiatives alone or in partnership with third parties, to request information, or by calling our telephone service for direct contact with customer service.

Purposes of processing

  • PURPOSES Provide the goods and/or services requested by the user, manage contracts concluded by the user, carry out related administrative, accounting, tax, and legal obligations, as well as process requests submitted by the user. Detect their use experience of our platforms, the products, and services we offer and ensure the correct functioning of web pages and their content. Send commercial communications regarding promotions and/or offers for which they may be entitled to benefit, in the interest of the Data Controller or other affiliated companies. Carry out profiling activities, i.e., analyze and process information related to the user, their preferences, habits, consumption choices, and/or browsing experiences. This activity is also carried out using technologies such as cookies (for more information, refer to paragraph 14 of this Policy, “Cookie Policy”).
  • LEGAL BASIS The processing carried out for these purposes is necessary for the performance of contractual obligations and does not require specific consent from the data subject. The processing carried out for these purposes is based on a legitimate interest of the Data Controller. The processing carried out for these purposes is carried out with the specific consent provided by the user, with the exception of commercial communications related to products and/or services similar to those already purchased and/or subscribed to by the user, for which the processing is based on a legitimate interest of the Data Controller. The processing carried out for these purposes is carried out with the specific consent provided by the user, with the exception of basic information analysis activities related to their consumption preferences.

Data circulation scope

For administrative purposes, we inform you that your data may be communicated by the Data Controller to other companies affiliated with us. Furthermore, subject to your consent, your data may be communicated to third-party companies with which we may conclude partnership agreements: social networking platforms and interactive platforms, consumer goods, distribution, financial, insurance, automotive, service, and telecommunications organizations, for commercial and/or promotional purposes.

Transfer of data outside the EU

Under Art. 43 of the Privacy Code and Art. 44 of the GDPR, our company may transfer your personal data to Third Parties located in non-European Union countries or the European Economic Area. In this circumstance, we ensure the adoption of adequate safeguards (such as the subscription of standard contractual clauses approved by the EU Commission) with the foreign company receiving the data; these clauses guarantee a level of data protection corresponding to that provided for by European legislation.

Roles and responsibilities in privacy

Your personal data is processed by our company, as Data Controller. More detailed information on the names of the Data Processors can be requested by sending an email.

Data processing methods

The processing of personal data is mainly carried out using electronic procedures and media (DB, CRM platforms, etc.) for the time strictly necessary to achieve the purposes for which the data was collected. Suitable security measures are adopted to prevent data loss, illicit or incorrect use, and unauthorized access.

Rights of the interested party

The user may at any time exercise the rights provided by Art. 7 of the Privacy Code and by Arts. 15 to 22 of the GDPR, including, by way of example but not limited to, requesting confirmation of the existence of their personal data, verifying its content, origin, accuracy, requesting its integration, updating, rectification, cancellation, transformation into anonymous form, blocking of data processed in violation of the law, and opposing, for legitimate reasons, its processing. Requests should be addressed to the Data Controller.


This Privacy Policy is subject to updates; users are therefore invited to periodically check its content.